A new comprehensive agreement provides long-term security in times of economic hardship “We remain committed to reaching an agreement with Lufthansa that will equitably balance the needs of all members of the travel ecosystem, including consumers, lufthansa Group, travel agencies and Sabre,” the company said. In a statement, Lufthansa Group confirmed Sabre`s termination of the distribution contract and added: “We continue to conduct open, constructive and solution-oriented discussions with Sabre on behalf of our customers and joint distribution partners. However, we will take this opportunity to explore options to speed up modern air traffic. In a statement from Sabre, it was stated that the team is working “carefully” with the Lufthansa Group to renew the distribution contract. In an email to its partners, Lufthansa said it wanted to inform them “in a timely and transparent manner of current developments” that Sabre had terminated the distribution contract with its airlines. According to Skift journalist Matthew Parsons, “There is no real explanation as to why the contract is not renewed, which raises several questions. There are probably economic considerations, but in the midst of a crisis, why was there no extension? And what will happen to the unused tickets that were booked on Sabre after the termination date? Parsons continues that this dispute is not well received by these travel agencies or their customers, who hold thousands of unused tickets worth tens of millions of dollars. Travel technology platform Duffel says: “It`s not clear if Sabre users can cancel, refund and change their bookings after June 30. Sabre Holdings brings together the world`s greatest travel opportunities by selling travel products and offering sales and technology solutions for the travel industry. For more information about Sabre Holdings, see www.sabre-holdings.com. The lack of an extension reflects the direct sale of Lufthansa – although Lufthansa Skift has announced its intention to withdraw the agreement, not the airline group. On Tuesday, Sabre announced that it would terminate its distribution contract with all Lufthansa Group airlines as of June 30.
In an email to its partners, Lufthansa said it wanted to inform them “in a timely and transparent manner of current developments” that Sabre had terminated the distribution contract with its airlines.